At evertrailhiking.com, operated by EverTrail LLC, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how information may be collected, used, stored, and protected when you visit or make a purchase through our website.
1. Information We Collect
We may collect information that you voluntarily provide when you place an order, contact us, create an account, or interact with our website. This information may include your name, email address, billing information, shipping information, phone number, and other details necessary to process your request or order.
We may also automatically collect certain technical information when you visit the website, such as your IP address, browser type, device information, operating system, pages viewed, and general usage information.
2. How We Use Information
The information we collect may be used to:
Process and fulfill orders
Provide customer service and respond to inquiries
Confirm transactions and communicate about orders
Maintain and improve website functionality
Prevent fraud, unauthorized activity, and security incidents
Understand website usage and improve the customer experience
* Comply with applicable legal and regulatory requirements
We only use personal information for legitimate business purposes and purposes reasonably related to your interaction with our website.
3. Payment Information
Payments may be processed through third-party payment providers. Payment information may be transmitted directly to the applicable payment processor for authorization and transaction processing.
We do not intentionally store complete payment card numbers on our website. Payment providers may process and protect payment information according to their own privacy policies and security practices.
4. Cookies and Similar Technologies
evertrailhiking.com may use cookies and similar technologies to support essential website functions, remember preferences, maintain shopping sessions, improve website performance, and understand how visitors interact with the website.
Some cookies may be provided by third-party services used for payment processing, security, analytics, or other website functions. Where required by applicable law, non-essential cookies will be used in accordance with applicable consent requirements.
You may adjust cookie settings through your browser. Disabling certain cookies may affect some website functions.
5. Information Sharing
We do not sell or rent your personal information.
We may share information with trusted service providers when reasonably necessary to operate the website and provide services. These parties may include payment processors, hosting providers, shipping and fulfillment providers, website analytics providers, security services, and customer support services.
We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, property, website, customers, or others.
6. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or through our website.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide services, complete transactions, maintain appropriate business and financial records, resolve disputes, enforce agreements, prevent fraud, and comply with legal obligations.
When information is no longer reasonably required for these purposes, it may be securely deleted, anonymized, or otherwise handled in accordance with applicable requirements.
8. Third-Party Services
Our website may use third-party services to support payment processing, website functionality, analytics, security, communications, or other operational needs.
Third-party providers may collect or process information according to their own privacy policies. We encourage users to review the privacy practices of third-party services when interacting with them through our website.
9. Children’s Privacy
Our website is not intended for children under the age required by applicable law to provide consent to the processing of personal information.
We do not knowingly collect personal information from children in violation of applicable privacy laws. If you believe that a child has provided personal information to us improperly, please contact us so that the information can be reviewed and, where appropriate, removed.
10. Your Privacy Rights
Depending on where you live and applicable law, you may have rights concerning your personal information, including the right to request access to, correction of, deletion of, or information about the processing of your personal information.
You may also have the right to object to or restrict certain processing activities where provided by applicable law.
To submit a privacy-related request, please contact us using the email address provided below. We may need to verify your identity before completing certain requests.
11. Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes in our website, business practices, services, or applicable legal requirements.
Any updated version will be made available on this page. We encourage you to review this Privacy Policy periodically to remain informed about how your information is handled.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: [email protected]